Java

Avoke is a product development company offering its solutions in the domain of Caller Experience Analytics. The caller path is the call route where in each node represents caller’s interaction with the IVR or the call receiver. The challenge was to represent this call route in a rich interface which can show the entire call hierarchy. User’s should be able to easily navigate through the entire hierarchy with each node showing information

Content Cues are content sensitive instructions that are executed when a particular keyword, phrase or any derived NLP (Natural Language Processing) are encountered in a Player at a particular time. The Player owned and made by the client is the Web’s first video player to deliver a true "lean-forward" consumption experience.